Options on How to Book a Site Inspection Visit

Booking a Site Inspection Visit

We have a number of options available which you can use to book a site inspection visit at any time, 24/7.

Your options:

LABC Inspection App

This is a free app which will allow you to book a site inspection visit whenever and wherever you choose.  

For further information on how to download and use the app, please visit https://www.labc.co.uk/homeowners/book-site-inspection

Online Booking Inspection Form

Please use the link to visit our self-service online site inspection booking form.

You will need your application reference number, which you can find on your Acknowledgement Letter

Book a site inspection visit through your building surveyor.

Ask your building surveyor to book a revisit call for you on the day of your visit.


If you use one of the following services, please include your application number, site address, post code, date of visit and indicate if you prefer an 'am' or 'pm' call.   A Helpdesk representative will confirm your booking details by method of contact.  Please leave 24 hours before chasing.

Text - this is a text service only.  The number is 07766925273.

Voicemail - this is an answerphone which is available 24/7.  The number is 0121 216 2351.

Email -  this service is available 24/7.  Please email bcdhotline@acivicogroup.co.uk


If you would like to speak to a Helpdesk Representative, please call 0121 675 7006, Option 1, before 15:30 hours for a guaranteed next day site inspection.

Helpdesk Opening Hours:

08:00 am - 16:00 pm (Monday to Thursday)

08:00 am - 15:30 pm (Friday)